Got Questions? We've Got Answers!
At Broom Broom Cleaners Ltd, we understand that you may have questions about our services, policies, and procedures. Here are some of the most frequently asked questions to help you learn more about what we offer and how we operate.
We offer a wide range of cleaning services, including regular cleaning, deep cleaning, move-in/move-out cleaning, and specialized cleaning services such as carpet cleaning, window washing, and post-renovation cleaning.
You can schedule a cleaning service by calling us at 778.771.4594, emailing us at broombroomcleaners@gmail.com, or using our convenient online booking form on our website https://torridwaters.com/.
Yes, our cleaning professionals come fully equipped with all the necessary cleaning supplies and equipment. We use high-quality, eco-friendly products that are safe for your family and pets.
Absolutely. All our cleaning professionals are thoroughly background-checked and insured to ensure your peace of mind.
We follow a comprehensive cleaning checklist tailored to your specific needs and conduct quality assurance checks to ensure the highest standards are met. Additionally, we value your feedback and continuously strive to improve our services.
Yes, we offer customized cleaning plans to meet your unique needs and preferences. Whether you need a one-time deep clean or regular maintenance, we can tailor our services to suit your requirements.
We understand that schedules can change. Please contact us at least 24 hours in advance to reschedule or cancel your appointment without any charges.
Your satisfaction is our top priority. If you’re not completely satisfied with our service, please let us know within 24 hours, and we will return to re-clean the areas of concern at no additional charge.