Information We Collect
- Personal Information:
- Contact Details: Name, email address, phone number, and physical address.
- Service Details: Information about the cleaning services you request, including specific instructions and preferences.
- Payment Information:
- Credit/debit card information and billing address for processing payments.
- Website Usage Information:
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website and collect information such as browser type, IP address, pages visited, and time spent on our site.
How We Use Your Information
- Providing Services:
- To schedule and provide cleaning services as requested.
- To communicate with you regarding your appointments, service updates, and customer support.
- Processing Payments:
- To process transactions and send you invoices and payment confirmations.
- Improving Our Services:
- To analyze website usage and improve our services and website functionality.
- To personalize your experience and provide content and service offerings relevant to your interests.
- Marketing and Promotions:
- To send you promotional materials, special offers, and other information about our services. You can opt out of these communications at any time.
- Legal Compliance:
- To comply with legal obligations and protect our rights and interests.
Sharing Your Information
- Service Providers:
- We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and IT support.
- Legal Requirements:
- We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers:
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
Your Rights and Choices
- Access and Update Information:
- You have the right to access and update your personal information. You can do this by contacting us at [Your Email Address].
- Opt-Out:
- You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly.
- Cookies:
- You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.